Quick help with orders and products.
START CHAT →WE’RE HERE TO HELP
How can we help you
and your pet?
Our care team is available every day for shopping, delivery and grooming questions.
Mon–Sun, 9:30 AM–7:30 PM.
+91 99999 99999We usually reply within one business day.
care@gauravpetland.comSHIPPING
Delivery & shipping
Shipping charges are calculated automatically by order value, weight and serviceable pincode. Free shipping thresholds and express delivery options are shown at checkout.
RETURNS
Returns & refunds
Eligible unused accessories may be returned within the displayed return window. Food, hygiene, medicines and opened care products may be non-returnable for safety reasons.
FREQUENTLY ASKED
Quick answers
How do I track my order?+
Use the Track Order page with your order number and registered mobile number.
Can I change my grooming slot?+
Yes, contact our team before the appointment and we’ll help you choose another available slot.
How are shipping charges calculated?+
Charges depend on pincode, parcel weight, delivery speed and order value.
Will I receive a GST invoice?+
Yes. A downloadable GST invoice is available after the order is confirmed.